Contact information

Thank you for visiting Frostelle.

We value every customer and are committed to providing friendly, responsive, and professional support throughout your shopping experience. Whether you have questions before placing an order or need assistance afterward, our team is here to help.


Customer Support

Website

Frostelle.space

Email

support@frostelle.space

Phone

+1 (250) 202-3046

Business Address

170 Island Hwy, Campbell River, BC V9W 2B1, Canada


Business Hours

Monday – Friday

9:00 AM – 6:00 PM (Pacific Time)

Weekend and holiday inquiries will be answered on the next available business day.


Before Contacting Us

To help us resolve your request as quickly as possible, please include:

  • Your full name
  • Order number
  • Email address used for your purchase
  • A detailed description of your question
  • Photos (if reporting a damaged or incorrect item)

Most inquiries receive a response within 24 business hours.

Our goal is to provide clear communication, reliable support, and practical solutions whenever you need assistance.

Thank you for choosing Frostelle.