Terms of service

Welcome to Frostelle.space. These Terms of Service govern your access to and use of our website and services. By visiting our website or placing an order, you agree to comply with these terms.

1. Acceptance of Terms

By using Frostelle.space, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

2. Website Use

You agree to use this website only for lawful purposes and not to interfere with its operation or security.

You may not:

  • Submit false information.
  • Attempt unauthorized access.
  • Distribute harmful software.
  • Use the website for fraudulent activities.

3. Product Information

We make every effort to ensure product descriptions, specifications, pricing, and images are accurate.

Because screen settings and manufacturing updates may vary slightly, minor differences in color, texture, or packaging do not constitute defects.

4. Pricing

Prices are listed in the applicable currency displayed at checkout.

We reserve the right to modify pricing, promotions, or product availability without prior notice.

5. Orders

We reserve the right to refuse or cancel orders if fraud, pricing errors, inventory shortages, or other unusual circumstances are identified.

Customers are responsible for providing accurate billing and shipping information.

6. Payments

Payments are processed securely through trusted payment providers.

Frostelle does not store complete payment card information on its servers.

7. Shipping

We provide free worldwide shipping.

Estimated delivery time is 7–14 business days, although delays caused by customs, weather, transportation providers, or peak seasons may occur.

Estimated delivery dates are not guaranteed.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review that policy before making a purchase.

9. Intellectual Property

All content on Frostelle.space—including logos, graphics, product images, text, layouts, and branding—is the property of Frostelle or its content providers.

No content may be copied, reproduced, or distributed without written permission.

10. Third-Party Services

Our website may include links or integrations with third-party services.

We are not responsible for the policies or practices of external websites.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Frostelle shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the purchase amount paid for the affected order.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

13. Changes to These Terms

We may revise these Terms of Service periodically.

Updates become effective immediately upon publication on this website.

Continued use of Frostelle.space constitutes acceptance of any revised terms.

14. Governing Law

These Terms shall be interpreted in accordance with applicable laws governing our business operations, without regard to conflict-of-law principles.

15. Contact

Frostelle.space

170 Island Hwy

Campbell River, BC V9W 2B1

Canada

Email: support@frostelle.space

Phone: +1 (250) 202-3046